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Current Services Include:
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We carry an assortment of products such as, caps, visors, Vests,
Jackets, Sports Bags, Accessories, Cancer Caps and Bandanas.
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Hats, vests, scarves, gloves, blankets and heating pads. Even
stadium seats!
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Biker Caps, Skullcaps, Square Bandanas, Goggles, Leather and
T-shirts.
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Military Items – Caps, T-shirts, Jerseys, Blankets, Towels,
Magnet’s, and more.
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Christian Items – Caps, Visors, and T-shirts.
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Cooling Products – Caps, Visors, Shirts, Vests, Construction,
Sports, and Universal uses.
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Heating Products – Heatpads, Heat Pax Inserts, Vests, Headwear,
Blankets, Gloves, Neck & Back
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We also carry microwaveable Heating pads with Aromatherapy for
soothing relief from tension, aches, and pains.
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Pet Products – Cooling and Heating products for you pets!
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Custom Screen Printing on selected products
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Custom Embroidery on all products
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All orders will be shipped out within 2-3 business days of
being placed.
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If you would like for your order to go out the same day
there will be a $15 rush fee added to your account.
FAQ'S
Can I Mix 'n Match Colors or Sizes?
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Yes, but it must be within the same Style #
Do you offer volume discounts?
-- Price breaks are shown on the product pages, usually beginning
with a dozen. If you need a quantity larger than 10 cases (1,440),
then please call us for the best price.
Custom Screen Printing and Embroidery
Time frame is generally 2 to 3 weeks or so for delivery.
Prices may vary with the type of article, oversize of your logo, or
special considerations.
Embroidery and Screen Printing can be ordered over the phone. There
are so many variables with custom orders that we have found that it
is much easier and quicker to allow us to speak to you over the
phone when placing your order. Please call us at (800) 938-1911.
Description of the different types:
(See
Pricing)
A.)
Screen printing- selected products
B.)
Embroidery - Great for that professional look
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Colors: We can change the colors of the threads to whatever you
want even if it is different than the picture.
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Size: We will size it to the shape and size of the hat.
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Minimum Order - 1 dozen. Orders with 6 dozen or more have a
$1.50 discount.
C.)
Digital Printing - great for photos (See
flyer)
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Print anything directly to your garment - that means full color
photographs and drawings
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Can be printed on both Visor, Crown, and Sides.
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Minimum Order - 2 dozen. Can be different items.
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Light colored Caps only
What Locations Do You Provide Services?
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All our products are at our online stores, our warehouses and
sales department are located within the DFW Metropolis,
Waxahachie and Maypearl, Texas.
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Online services are available for all companies associated with
Horizon Headwear, Inc.
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Retail and Wholesale pricing is available online.
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Orders placed online can be delivered anywhere within the
continental U.S., as well as internationally.
ORDERING
Rush Orders - will have an added charge of $15
When
placing an order,
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Find the cap you are looking for and enter the quantity that you
want.
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click on the Add to Cart button. This will log in your order
info, pop up a little confirmation sign, and return you back to
the page you were on.
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Go through and order all the items you want.
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If you are ordering embroidery or screen
printing for your item, you can go to "Add
Embroidery" or "AddScreenprinting"
and place your order online, or just call us toll-free and place
your order over the phone. One embroidery/screenprinting order
per design.
Let's say you want 10 different styles of hats and you
have two different logos. You want one logo to go on 4 dozen
hats and the other to go on the remaining 6 dozen. First order
all your hats, then go to the AddEmbroidery Page. First place
one order for 36 embroideries, and then place a 2nd order for
the 72 embroideries.
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When you are ready just click on the "View Cart" button. That
will take you to a secure Shopping site to record your payment
and shipping information.
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If you are paying by Paypal or Fax, that option will appear on
the shopping cart when you Check Out.
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Return to Shopping will bring you back to the same page so you
can continue.
International Orders
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ALL INTERNATIONAL ORDERS MUST BE PAID THROUGH
PAYPAL
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Yes, subject to import/export restrictions and fees. Usually it
is not a problem, but every country is different in some way.
Duties and tariffs will have to be paid by the consignee.
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International Orders may be subject to dimensional weight rates.
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Horizon Headwear, Inc. will only ship through UPS, for
international orders. We do not ship with personal carriers, or
private shipping companies.
If you have any other questions about ordering your customized
products
please call: (800) 938-1911
SHIPPING &
RETURNS
Horizon Headwear, Inc. and affiliated companies will not assume
responsibility for normal wear and tear, abuse or goods soiled
through no fault of our own. Horizon Headwear, Inc. guarantees our
products and workmanship.
RETURNS
All
returned items must be in original condition,
All used items will not be refunded or exchanged
Exchanges
If there is nothing wrong with the product, but you want to return
it anyway, there is a 25% restocking fee for orders within 15 days
of shipping.
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Horizon Headwear, Inc. will exchange any product within 15 days
of shipping, in its original condition;
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Or, credit the order back at the same amount of the original
sales price, with a restocking fee of 25% of the total order.
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Must call and get an RA number.
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Shipping charges are not refundable in such cases.
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Must be returned within 15 days of shipping, in original
condition.
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Items will not be refunded if over 15 days from order being
shipped.
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Shipping must be pre-paid for returned packages and amount will
be credited to account once received.
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All items exchanged will be shipped via, USPS First Class Mail,
USPS Priority Mail, or UPS Ground/ per our discretion.
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We do not accept restock returns over 15 days.
Restock Fee - 25% total order
Refunds
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Order will not be refunded or exchanged if product has been
used, damaged or is past the allotted time period.
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Horizon Headwear, Inc. will refund any product within 15 days of
shipping, in its original condition;
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Or, credit the order back at the same amount of the original
sales price, with a restocking fee of 25% of the total order.
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Must call and get an RA number.
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Shipping charges are not refundable in such cases.
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Must be returned within 15 days of shipping, in original
condition.
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Items will not be refunded if over 15 days from order being
shipped.
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We do not accept restock returns over 15 days.
Restock Fee - 25% total order
Packages Sent to Horizon Headwear, Inc. (including returns)
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Items sent to us require a tracking number or return merchandise
authorization, which we assign.
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Packages sent without an RA number will be refused.
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All packages must be sent with the shipping cost prepaid.
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Packages sent C.O.D., or "Freight Collect" will be refused.
Defective Items
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If any goods are found defective, they must be returned to
Horizon Headwear, Inc. for replacement or credit within 10 days
of goods shipping.
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The original invoice must accompany the return.
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Must be in the original condition with original packaging.
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Must call and get an RA number.
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Total order will be credited back to customer.
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Shipping must be
pre-paid for returned packages and amount will be credited to
account once received.
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All items exchanged
will be shipped via, USPS First Class Mail, USPS Priority Mail,
or UPS Ground/ per our discretion.
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Items will not be refunded or exchanged if over 10 days from
allotted time period.
SHIPPING
How fast can I get my order?
-- We ship 2-3 days of the order being placed.
- Expedited shipping is available on the Shopping Cart when you
place your order.
- If it is a special shipping option that you need, call us to
arrange the shipping method you want.
Can I have it shipped to my Post Office Box?
-- Generally, we ship via UPS out of our warehouses, and UPS does
not deliver to the Post Office. Many items, specifically Jesus Hats,
Military hats, skullcaps, and some others can be shipped directly
from our office through the Post Office.
If you must have it delivered to a Post Office Box or an APO, we can
have it shipped to our office first and then re-shipped through the
US Mail. Call us for special shipping needs. |
